Buying a new mattress is an exciting investment, but for many, the unboxing and setup process can feel like an unknown. With Purple Mattress, the brand has simplified the process to make it as smooth and hassle-free as possible. Whether you’re a seasoned online mattress shopper or new to the experience, this guide will walk you through exactly what to expect from delivery to setup when you order a Purple Mattress.
1. Delivery: Fast, Free, and Convenient
One of the biggest perks of ordering a Purple Mattress is the convenience of doorstep delivery. Purple offers free shipping on all of its mattresses within the contiguous United States, and most customers report fast delivery times, typically within a few days after placing the order.
What You Can Expect:
- Compressed Packaging: The Purple Mattress comes compressed and rolled into a compact box, making it easy to move and handle. This space-saving packaging allows for more efficient shipping and is far more manageable than dealing with a traditional mattress.
- Doorstep Delivery: The mattress will be delivered straight to your door. There’s no need to coordinate with a delivery service or schedule time for an installation team. Once it arrives, you can set it up at your convenience.
Customer Tip:
"My Purple Mattress arrived quickly, and I was surprised at how compact the box was. I live in an apartment, so it was a relief to not have to deal with moving a full-size mattress through tight spaces." – Kelly H.
2. Unboxing: The Magic Unfolds
Once your Purple Mattress arrives, it’s time for the fun part—unboxing. Here’s a step-by-step guide on what to expect during the unboxing process and how to set up your mattress efficiently.
Step 1: Get the Box to the Room of Choice
While the Purple Mattress is compactly packed, it can still be a bit heavy, especially for larger mattress sizes like Queen or King. You might want to enlist the help of a friend or family member to move the box into the bedroom where it will be set up.
Step 2: Open the Box
Using scissors or a box cutter, carefully cut open the box. Inside, you’ll find the Purple Mattress tightly rolled and vacuum-sealed in plastic.
Step 3: Unroll and Position
Carefully remove the mattress from the plastic wrapping. As you unroll it, position it on the bed frame or foundation where it will be placed. The mattress will begin to expand as soon as it’s freed from the packaging.
Step 4: Let the Mattress Expand
After unboxing, the Purple Mattress will take some time to fully expand and regain its intended shape. While it starts expanding immediately, give it 24–48 hours to reach its full form and provide optimal comfort.
Customer Tip:
"I was amazed at how quickly the Purple Mattress expanded. It went from being tightly rolled in plastic to a full-size mattress in a matter of minutes. I did wait about a day before sleeping on it just to let it fully settle." – Mark P.
3. Off-Gassing: Minimal to No Odor
One of the concerns many customers have when unboxing a new mattress is the smell that sometimes comes with it, known as “off-gassing.” This is typically caused by the chemicals used in manufacturing memory foam mattresses. However, Purple Mattress stands out from other mattresses because of its Hyper-Elastic Polymer Grid, which emits little to no off-gassing.
What to Expect:
- Minimal Odor: Most customers report that there is no strong odor when unboxing the Purple Mattress, making it suitable for immediate use.
- Quick Airing: If you do notice any slight scent upon unboxing, simply allow the mattress to air out in a well-ventilated room for a few hours.
Customer Tip:
"I was worried about off-gassing because I’m sensitive to smells, but the Purple Mattress didn’t have any strong odor. I aired it out for a couple of hours just to be safe, but I didn’t notice any unpleasant smells." – Amanda S.
4. Setting Up Your Purple Mattress
Once the Purple Mattress has fully expanded, it’s ready for use. The good news is that it requires very little additional setup compared to other mattresses.
Bed Frame Compatibility:
- The Purple Mattress is compatible with a wide variety of bed frames, including platform beds, adjustable bases, box springs, and slatted foundations. Just ensure that your bed frame offers the proper support and doesn’t allow the mattress to sag.
No Flipping Needed:
- Unlike traditional mattresses, you don’t need to flip the Purple Mattress. Its unique construction ensures durability and long-lasting support without the need for frequent adjustments.
Mattress Cover:
- The Purple Mattress comes with a soft, breathable cover that’s designed to complement the cooling properties of the Hyper-Elastic Polymer Grid. You won’t need a mattress topper to add extra comfort, but if you want to use one, make sure it doesn’t interfere with the mattress’s airflow and support features.
Customer Tip:
"We set up our Purple Mattress on a slatted bed frame, and it fit perfectly. There’s no need for a box spring, which is great because it keeps the bed lower to the ground, just how we like it." – Jamie L.
5. Sleep Trial and Warranty: Peace of Mind
One of the best parts of buying a Purple Mattress is that it comes with a 100-night sleep trial. This allows you to experience the mattress in your own home for over three months, ensuring it’s the right fit for your sleep needs. If for any reason you’re not satisfied, Purple offers free returns and a full refund within the trial period.
What You Can Expect:
- 100-Night Sleep Trial: Test out the Purple Mattress in your home for 100 nights, and if it’s not the perfect fit, return it hassle-free.
- 10-Year Warranty: The Purple Mattress is built to last, and it comes with a 10-year warranty to protect your investment against manufacturing defects.
Customer Tip:
"Knowing that I had 100 nights to try out the Purple Mattress gave me a lot of confidence in making the purchase. It felt like a no-risk decision, and after a few weeks of using it, I was completely sold on how comfortable and supportive it is." – Sarah G.
6. Final Thoughts: A Hassle-Free Experience
From delivery to setup, Purple Mattress makes the entire process easy and convenient. The mattress’s compressed packaging allows for easy transportation, and the unboxing process is straightforward. Plus, the mattress expands quickly, letting you enjoy its comfort in no time. Add in the minimal off-gassing, compatibility with various bed frames, and peace of mind from the sleep trial and warranty, and it’s clear why so many customers love their Purple Mattress.
If you’re looking for an easy and stress-free mattress-buying experience, the Purple Mattress offers all that and more, ensuring you get a high-quality, comfortable sleep solution from the moment it arrives at your door.
